Returns and Refunds
Returns & Refunds Policy
Return Eligibility
We accept returns within the eligible return period after delivery. To qualify for a return, items must be:
- unused and unworn
- in original condition
- in original packaging
Non-Returnable Items
Certain items may not be eligible for return, including:
- final sale items
- gift cards
- personalized or custom products
- used or damaged items not caused by shipping issues
Return Request Process
To request a return, please contact our support team with:
- your order number
- the reason for the return
- photos if applicable
Our team will provide return instructions once your request is reviewed.
Refunds
Once your returned item is received and inspected, we will notify you regarding approval of your refund.
Approved refunds are typically processed back to the original payment method within several business days.
Shipping Costs
Original shipping costs are generally non-refundable unless the item arrived damaged or incorrect.
Customers may be responsible for return shipping costs unless otherwise stated.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible so we can help resolve the issue.
Exchanges
We may offer exchanges depending on product availability. Contact customer support for assistance.
Order Cancellations
Orders may only be canceled before they have been processed or shipped.
Contact Us
If you have any questions regarding returns or refunds, please contact our customer support team through our Contact Us page.